Deputy Director Service and Product Design
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- Home Office
- Croydon & London
- Upto £110,000
- Closing date:
- 29th May
- Job Ref:
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One of the original great Departments of State, The Home Office has one of the most challenging and important jobs in government: to keep Britain safe and secure. We operate at the heart of the Government’s agenda, leading on immigration and passports, drugs policy, crime policy and counter-terrorism and work to ensure visible, responsive and accountable policing in the UK. The challenges the Department faces are significant and can change rapidly in the global environment in which we operate.
Mission critical Digital Data and Technology products and services are the life-blood of the Home Office, essential in informing policy making and enabling us to meet our statutory obligations whilst achieving operational excellence and desired outcomes for users and citizens.
As Deputy Director Service & Product Design, you will provide vision and leadership to align the activity of multi-disciplinary teams and professions across the Home Office to develop the right culture, environment and structures to define and embed a consistent, inclusive and effective approach to end to end User Centred Service and Product Design. Bridging organisational boundaries both internally and externally, you will also work across government and with Government Digital Services to contribute to the development of the discipline, whilst establishing exceptional working relationships with best of breed third party suppliers to ensure that the Home Office remains at the forefront of service and product design innovation, whilst maximizing return from investment.
You will be an experienced user centred design leader with experience of resetting corporate approaches to service and product design in organisations of a similar size, scope and complexity. A strategic, visionary and inspiring leader, you will bring the credentials and interpersonal skills to secure cooperation across multiple disciplines and professions, creating an appetite for an exemplary user experience that delivers efficiency and demonstrates design excellence. You will also be an intellectually capable change agent who is excited by the opportunity to work in an environment in which business and technology change is constant and motivated by the opportunity to drive the evolution and success of this discipline at the Home Office.
This is an outstanding opportunity to make a significant and impactful contribution in an organisation of national importance.
How To Apply
Please note that at first interview with GatenbySanderson, you will be required to provide proof of identity and, where necessary, permission to work as required by the government. You will also be required to provide these documents when you are
invited to attend interviews at The Home Office.
Candidates will be selected for interview based on how closely they demonstrate their skills and experience in relation to the job description and person specification. Applications should consist of a full curriculum vitae detailing career and achievements, as well as a supporting statement which addresses the role description and person specification.
In addition, please ensure that you provide the following information:
- Your latest remuneration including any benefits and notice period;
- Daytime, evening and/or mobile telephone numbers as well as your personal email address (to be used with discretion);
- Contact details for two referees. Referees should be people who can comment authoritatively on you as a person and as an employee and must include your current or most recent employer or his/her authorised representative. Confidential references are taken up on candidates shortlisted for formal interviews. However, we will refer back to you for confirmation that referees may be approached before any contact is made with them;
- Confirmation of your availability for meetings on key dates outlined.
Further forms for completion can be found in Annex B
The following consultants are managing this role and will be happy to answer any questions that are not covered in the person specification on the next webpage.
- Stephanie Wilson
- 07880 382745
- Adrian Barlow
- 07393 011150
- Eleanor Lawrence
- 020 7426 3379